Refund Policy

At Elite Pharma HRT USA, customer satisfaction is our priority; however, due to the nature of our products, all sales are generally final and we do not accept returns once items have been shipped, except in cases where products arrive damaged, defective, or incorrect. To request a replacement or refund, you must contact us within 7 days of delivery with proof of purchase and photos of the issue, and we will evaluate your claim. Approved refunds will be processed to the original payment method, and shipping costs are non-refundable. Elite Pharma HRT USA reserves the right to deny refund requests that do not meet these conditions.